Payroll Specialist Manager

Payroll Specialist Manager 
Payroll Services
Swindon/ Newport – hybrid working options
Band E: £41,380 to £52,197 – DOE

UKSBS is a public sector shared service centre providing high quality HR, Payroll, Finance, Procurement and IT services and expertise to our partners. We are proud of the part we play in enabling our partners to achieve the best outcomes for the British people and the UK economy.

It’s an exciting time to join UKSBS as we transform our business to be the leading UK public sector business service provider. We aim to become a very different organisation over the next few years as we move to a modern multi-platform, digitally enabled organisation.

Our Payroll Services team is a group of professionals who are passionate about delivering high-quality service to our clients and customers. Our team operates in a fast-paced, high-energy environment with fixed deadlines and high transaction volumes. This provides a rewarding opportunity to make a tangible impact while continuously developing expertise.

As the Payroll Specialist Manager in Payroll Services, you will play a strategic role in leading a team of Payroll Specialists providing advice and guidance on the end-to-end payroll process across multiple clients and their payroll.

Duties will include, but not be limited to the following:

• Manage and develop a team of Payroll Specialists, ensuring high performance and engagement
• Build and lead a culture within the team that encourages accountability, consistent ways of working, and good customer service, ensuring alignment with business objectives and service excellence
• Lead the development of specialist payroll knowledge across the function, ensuring teams are up to date with evolving legislation, industry best practices, and technological advancements.
• Ensure compliance with payroll regulations, overseeing In-Year and Tax Year End processes across all platforms
• Act as the lead for HMRC engagements
• Represent Payroll at client partnership meetings and within governance forums
• Contribute to client-led and internal projects, balancing improvements with maintaining day-to-day service delivery
• Oversee engagement with digital teams to ensure payroll-impacting system patches and ERP upgrades (e.g., Oracle Fusion, Workday) are tested and approved.

To do this role well you will need:

• Chartered Institute of Payroll Professionals (CIPP) qualification or equivalent experience.
• Extensive knowledge of current statutory payroll guidelines and best practice.
• Ability to accurately calculate gross to net calculations manually, including overpayment calculations
• Strong people management experience gained within a payroll or service delivery environment
• Excellent problem-solving skills and ability to manage and provide guidance on complex payroll issues.
• First-class relationship management skills, with the ability to influence and build partnerships at all levels both internally and externally
• Demonstrated ability to drive performance improvements and successfully manage change.
• Strong digital capability, with proficiency in MSO 365 and ERP platforms i.e Oracle or Workday
• Minimum of GCSE Maths and English (passes) or equivalent.

Details of the full job description can be found here.

In return for your skills and experience, we can offer you flexible and remote working options for a 37hr week (full time) with start and finish times between 8am – 6pm, or part time hours to suit. 

More information on the role and our benefits can be found here. 

For additional information and a confidential discussion please contact our Recruitment Team on recruiting@uksbs.co.uk.  

We are an inclusive and Disability Confident employer and welcome all applications. Find out more about our equality, diversity and inclusion commitments on our website.

UKSBS does not hold a Home Office Sponsor Licence under the UK Immigration System, therefore candidates are required to have eligibility to live and work in the UK prior to applying.

We look forward to hearing from you. 

We are UKSBS. We are creating a place where people love to work, a culture where we lead, we change, we deliver and we empower our people to be curious, take action and add value.